About CubeSmart Self Storage - Washington - 1850 New York Ave NE
CubeSmart Self Storage is committed to providing our customers with excellent products, facilities, and customer service. Our customers enjoy many perks including moving services, packing & shipping supplies, storage customization, and business services - along with the best discounts in the industry!
Unit Sizes and Pricing
5' x 5' locker
5' x 5' locker
5' x 5' unit
5' x 10' unit
10' x 7.5' unit
10' x 10' unit
10' x 10' unit
10' x 15' unit
10' x 20' unit
10' x 25' unit
10' x 30' unit
CubeSmart Self Storage - Washington - 1850 New York Ave NE
- Elevator available
- Vehicle requires insurance
- Vehicle requires title
- Moving supplies for sale
- Email billing available
- Rent due on same day each month per lease start
- Auto-pay available
- Vehicle must be running
- Vehicle requires registration
- Insurance required
- Insurance available
- Homeowners/renters insurance accepted
- Cash accepted
- Checks accepted
- Credit cards accepted (Visa, Mastercard, AMEX, Discover)
- 10% military discount (active-duty)
|Sun||11:00 AM - 3:00 PM|
|Mon||9:30 AM - 6:00 PM|
|Tue||9:30 AM - 6:00 PM|
|Wed||9:30 AM - 6:00 PM|
|Thu||9:30 AM - 6:00 PM|
|Fri||9:30 AM - 6:00 PM|
|Sat||8:30 AM - 5:00 PM|
|Sun||6:00 AM - 10:00 PM|
|Mon||6:00 AM - 10:00 PM|
|Tue||6:00 AM - 10:00 PM|
|Wed||6:00 AM - 10:00 PM|
|Thu||6:00 AM - 10:00 PM|
|Fri||6:00 AM - 10:00 PM|
|Sat||6:00 AM - 10:00 PM|
Customer Reviews 57
Great customer service easily moved all my stuff in no problem
Iâm really satisfied with this consumer services because they helped me with the Coronavirus situation. They gave me a discounted rate for a storage because Iâm a college student.
The manager had great customer service. In fact I rented one unit and needed an additional one; the process was seamless. Thank you.
Customer service was superb at check-in. Space was very clean and modern. Would definitely recommend to friends.
The lack of transparency and nonchalant communication by the staff was very disappointing.
The place is conveniently located and decent price
Nice facility. They have carts to help make moving items easier. Nice units that are clean. Customer service was good. Friendly staff.
I would recommend CubeSmart Self Storage to everyone.
The Staff to include the GM were very customer oriented. The facility is clean
I was impressed with how clean the facility was. I've used storage spaces before
Great service! The women at the front desk was very helpful and clear. Helped us find a box close to elevator!
Professional, fast and friendly service. Very clean facility with secure access.
Helped me with everything I needed for a very efficient and stress free move!
The place is about 2 years old and is very well kept. The storage areas and halls are very clean as is the front office area. There is security in the form of access code entry required for outdoor gate entry and upwards bound elevator use. The general manager, Frankie is wonderfully helpful and upbeat. She answered all my questions thoughtfully. My experience signing the storage rental paperwork with her went smoothly and quickly as well.
Great Service! Very Clean and ease of access.
Itâs exactly what you need! I live in Shaw and this facility is an easy drive up New York Ave. The facility has dollys/carts to make moving easier, and everything locks/unlocks with your given PIN number.
The facility is very clean and convenient if you are moving from Washington DC. The customer service was a bit shady, however. They call you when you make an online reservation. When they called me, they confirmed that they offer prorated daily-rate if you are storing stuff 2-3 days over the monthly stay (i.e., so you'd just pay for those extra days instead of full month). But when I arrived with my stuff, the customer service said that they do not offer such service.
Fast and dependable, units feel safe and secured
Brittany was amazing and made my process easy and answered all of my questions!
Great service, decent location, nice digs overall.
Brittany was fantastic and was able to accommodate a bigger storage space than originally planned st a great price.
The customer service here is wonderful. Everyone I have spoke with has been super helpful! The place is easy to access and clean. I wish there were more Dollys available for moving, but other than that, everything is perfect!
Great customer service and positive energy
I've had an excellent experience working with two separate managers at the Cube Smart location on New York Avenue. They are pleasant and capable, and I appreciated that they showed me the unit and spoke with me about all available options before I made a final decision. The units themselves are clean and well conditioned. Access is easy via large elevators and parking beys. However, there are only a very few rolling carts, and no hand trucks available to assist with the move. Especially on busy move-in or move-out days, this can be a problem.
This is a clean and friendly location. I just donât like the traffic of trying to get in to the lot
I was called multiple times to confirm my reservation but at no time did anyone let me know that I had to bring a lock and key and that I needed to pay insurance. This is not too hard to share when calling and leaving a voicemail.
Very positive experience. Might want to add a few more carts though. Had to wait for carts to be available.
AWESOME customer service from property manager Frankie! My move-in day was fraught with delays loading at one storage facility (north of Baltimore) to arriving at my new location (New York Ave., DC) - Frankie did "check-ins" with me about every 25-30 minutes, starting 1 hour before the office closing. I was delayed about 15 minutes arriving and she generously stayed to check me in!
Perfect sized unit for all my belongings. Only took a few minutes to sign up.
Was greeted and seated kindly and efficiently.
Nice staff, clean facilities, and simple setup.
The facility is great
When I arrived to pay for my storage unit, a man named Frank helped me and he was not only nice, but extremely knowledgable. He helped me through the process and when I left, I felt ready to move my possessions into the unit. The facility itself is beautiful - nice and clean and well-maintained. I felt that my things would be safe there. Next, the price was the best in the area. I checked from Alexandria to Silver Spring and no other storage facility came close to the pricing I received at CubeSmart on NY Ave. in D.C. I highly recommend using this facility.
The staff at this facility were incredibly helpful when I was moving in. Facility is clean and secure. Would absolutely recommend to a friend.
Very clean facility. Was in and out in 20 minutes with a new storage unit. Ample carts for moving. Impressed so far.
The staff was extremely friendly and helpful, and the space is just as advertised
Frank was such a great employee to work with and was so helpful with everything. He went the extra mile and made the entire process simple, easy and pleasant.
Andre was fantastic. Really helpful guy. Great new clean facilities with lots of size options and good access hours. Highly recommend!
Easy move in. Nice United. Fair price.
Great service. Friendly salesman. Quick process. Clean locker.
Clean, secure, budget friendly!
Had EXCELLENT service from Andre. Super smooth process getting set up. Facility has thoughtful touches everywhere. Very pleased.
great facility! clean and staff was very helpful.
people are super cool and its nice inside
Clean and cool people and access till 10pm Winning
I was very surprised by the cleanliness of the facilities inside and out and the level of security is wonderful and the prices are very affordable.
They made it happen for me . There customer service was on point.
Great People! Great Service! They just need better support!
Had a great experience here! They have plenty of space and tools to help you move things up into your storage unit- including use of a truck for free! They called a few days ahead of my reservation to make sure I didn't need anything else and explain protocols etc.- super useful. Workers were helpful, even when I lost the key to my lock and they had to cut it off. Would def recommend to others.
Happy Sunday :) Michael was the impeccably awesome and professional!! He went above and beyond to ensure that my move-in was stress-less. He was multi-tasking and found time to assist me and my mom due to my post-surgery condition. He was empathetic and made me feel at ease. His trainee was exceptional as well! The facility is beautiful!!! The location is superb! Please check them out and secure a unit or 2!! Kudos and thanks a mil! I am soooo appreciative and thankful to Michael!
Happy Sunday :) Michael was impeccably professional....just a God-sent!! The facility is beautiful. I had some health issues, and Michael was empathetic and made the move-in stress-less. He assisted my mother and me; although, he was multi-tasking. His new trainee was exceptional as well. The location is great. They offer a van as an amenity. I was impressed. Please patrinize this facility! You will not be disappointed!!
The staff was very helpful answering questions and showing us the storage space so that we could make our decision. A little over priced but a good location.
I like having a location in DC that is well priced and close by. The customer service was great. My only complaint is that they only have 2 dollies for the whole facility, but I'm sure this will be remedied with time.
Brand new, clean facility with good prices for DC. Staff were helpful and friendly. Large loading area that can fit most any size vehicle.
The customer service is very patient with me and willing to help out. I'm happy to make a right decision
It's brand new. So it's newly renovated. Very clean! Great Acess hours! Free truck or van with move-in!!!
With the purchase of their $14 insurance, my 1st month was only $1 and I also received a discount my on 2nd month along with a Dunking Doughnuts gift card. Customer service was great. They also offer free truck rental. Cheaper than any storage place in the area.